FAQ Overview

With the FAQ module you can:

Create FAQ documents directly
Create FAQ documents using a ticket reply
Insert an FAQ directly into a ticket with just a few couple of clicks
Automatically display matching FAQs as a user types into the SUBJECT field when creating a ticket
Use a short code to display subsets of FAQ documents on different pages

After installation there should be an FAQ page automatically created with the default FAQ shortcode in it. All you need to do is add it to your WordPress menu using standard WordPress functions.