SLA24 Documentation

ADMIN: Security Roles For Reports

Administrators can control which roles are able to perform the following functions:

  • Save Reports
  • Delete Reports
  • View the report menu

To set these roles:

  • Go to the TICKETS->SETTINGS->REPORTS tab
  • Select the roles in the each of the security sections
  • Scroll down to the bottom of the page and click the SAVE CHANGES button

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